Login flow & troubleshooting
- Open your bookmarked Kraken login page to avoid phishing attempts.
- Enter your registered email and secure password.
- Complete 2FA using your Authenticator app or security key.
- If prompted, confirm device verification via email link.
If you cannot sign in
- Check your email for password reset links and ensure they aren't in spam.
- If 2FA codes fail, verify device time is correct (TOTP requires accurate time).
- Clear cookies/cache or try an incognito window and disable interfering extensions.
- Contact Kraken Support for account recovery if you lose all 2FA methods.
Privacy & compliance
Kraken adheres to applicable regulatory requirements and KYC/AML checks in supported jurisdictions. Personal data is handled per privacy policy and only used for security and compliance.